Professional information technology support services are offered to enable Small and Medium-Sized Enterprises to manage their digital infrastructures in a sustainable, secure, and efficient manner. This service model aims to allow businesses to maintain their technology processes with a centralized and corporate approach.
Within the scope of IT support services; monitoring of the network infrastructure, management of firewall and access control policies, maintenance of user and permission configurations, performance and security audits of client devices, control of data backup systems, management of antivirus and endpoint security software, auditing of the email infrastructure, and execution of technical support processes are provided.
Configuration checks for network devices are performed, while IP planning, VLAN segmentation, and content filtering rules are kept up to date. Firewall settings are monitored, and measures against external threats are sustainably implemented.
In Active Directory environments, user accounts are created, access rights are defined, and system policies are managed via Group Policy Objects (GPO). Operating system updates are applied to client computers, license management is tracked, and the compatibility of peripherals with the system is ensured.
Within the scope of data security, existing backup systems are regularly checked, automated backup tasks are monitored, and data recovery scenarios are evaluated in accordance with versioning policies.
User accounts and access permissions are managed on email systems, license usage is audited, and the security of the corporate communication infrastructure is ensured. To support business continuity, technical support is provided via remote connection infrastructures, allowing for rapid response to issues.
All these processes are analyzed in line with the enterprise's current situation and future goals, transforming the information technology infrastructure into a sustainable and scalable structure.